I love your perspective, and I couldn't agree more with the customer perspective. I'll challenge this: back in 2013 when companies rushed to form data science teams, was that the right organizational model? Building the ideal data product requires a split perspective: 1 foot in the technology, and 1 foot firmly grounded in the domain you support.
To anticipate the "customer" needs, should you simply be part of the customer business processes from the start? Can you build sustainable, agile, or automated data products without being fully immersed - and part of the team organizationally?
I've seen it both ways. The de/centralization debate based on technology skills and overlapping requirements (a customer is a customer if you're in marketing or finance, right?) hasn't been settled. I lean toward function-specific roles, sitting in those teams, but I'm open to being wrong on that...
I love your perspective, and I couldn't agree more with the customer perspective. I'll challenge this: back in 2013 when companies rushed to form data science teams, was that the right organizational model? Building the ideal data product requires a split perspective: 1 foot in the technology, and 1 foot firmly grounded in the domain you support.
To anticipate the "customer" needs, should you simply be part of the customer business processes from the start? Can you build sustainable, agile, or automated data products without being fully immersed - and part of the team organizationally?
I've seen it both ways. The de/centralization debate based on technology skills and overlapping requirements (a customer is a customer if you're in marketing or finance, right?) hasn't been settled. I lean toward function-specific roles, sitting in those teams, but I'm open to being wrong on that...
I'm with you Jonathan. I would like to see more discussion on this set-up.
I've found that the products are less pretty but more useful when build buy people in the org using the tools.
As always, when I am reading your post, it is like taking a trip down memory lane. Where was this post three years back?
A great perspective Eric and a fantastic read. It is just what I needed to get through how to make my teams dashboards better!
Well written, and this is precisely what I see in my work. Product is solving a short term problem and it's far from being a long term solution
That was wonderful! Thanks for the insights. More of that please and thank you!
Excellent write up as always...